A business thank you letter, whether hard copy or email, builds and maintains relationships in the professional world. It's important to let colleagues, employers, .
They're two simple words – thank you – but they could be the very thing that lands you the job. So, what does your thank-you letter need to contain?
As the hiring process moves more toward automation and speed, taking the time to write a thank-you letter helps you stand out from the crowd and humanizes your application. A thoughtfully written thank-you note goes a long way for your interviewer, plus it provides you with the chance to reiterate your qualifications and add a touch of personality.
"Sending a personalized thank-you note is exactly that – personal," said Rebecca Kiki Weingarten, career transition coach and co-founder/education director at RWRNetwork. "In our high-tech world, it makes a high-touch impact that stands out."
Aside from showing common courtesy, a thank-you note serves other purposes, such as increasing your salary.
According to a study by iCIMS, 63% of recruiters said they would be more likely to hire a candidate who asked for more money and sent a thank-you note than a candidate who asked for less but did not send a note.
Additionally, failure to follow up could leave the impression you're not interested enough to go the extra mile and reach out afterward.
"First, it is a basic appreciation of the time the interviewer spent with you," said Jodi RR Smith, author and etiquette consultant at Mannersmith Etiquette Consulting. "Second, it is a signal to the interviewer that you are aware of higher-level interpersonal skills. Lastly, the thank-you note expresses your ongoing interest in the organization and the job opening."
Smith added that sending a note could show that you know other proper business etiquette, like standing when a client enters the room, not chewing gum in front of the CEO, holding doors open for others, arriving to meetings on time and dressing appropriately.
Following up with an email should be done within 24 hours of the interview, while you're still fresh in the interviewer's mind. Keep the content of the email brief, no more than two or three paragraphs, and reference particular points from the conversation.
Matt Ross, CEO and co-owner of The Slumber Yard, remembers a candidate who went the extra mile in mentioning personal details from their interview. "I briefly discussed my hometown, but what was amazing was that the candidate remembered my hometown and found a way to include it in his follow-up. He said his brother would be passing through [my town], so he made sure to tell him to pick up a cake from a popular bakery there. This not only showed me he was a good listener but also that he was willing to go above and beyond by doing research. It left me with a pretty good taste in my mouth (pun intended)."
Amanda Augustine, career advice expert for TopInterview and TopResume, said that email is the most common method for sending a post-interview thank-you note "because of its immediacy and ability to attach materials or hyperlink to additional information that can help advance their candidacy to the next interview round."
Augustine suggested that it is still important to check out the culture of the company and figure out which method they would prefer. If you're interviewing at a tech startup or see the company utilizes technology, email would likely be the most appropriate.
On the flip side, if the company seems more old-fashioned and stays to the more traditional side of things, a handwritten note mailed to the office might get you further.
"I prefer handwritten notes," said Rachel Sutherland, founder of Rachel Sutherland Communications. "Everyone loves getting mail, especially something you're not expecting. It's kind of funny to think of snail mail as being special, but in this case, it works."
If you're doing a handwritten note, your method of delivering it depends on the timing of the hiring process. Smith said that if you know they'll be making their decision the next day, write the note as quickly as possible. In that instance, Smith suggests writing the thank-you note in the lobby and asking the receptionist to deliver it as soon as possible.
"The content of the message is more important than the method of delivery, be it email or a handwritten note," said Beverly Friedmann, content manager at MyFoodSubscriptions. "That said, a handwritten card is certainly a nice gesture that you don't typically see these days."
Smith suggested including the following elements in your thank-you note:
Augustine cautioned against recapping your entire resume in your thank-you note, since the interviewer has already reviewed it and discussed it with you during the interview, but summarizing your qualifications is appropriate.
As with your resume and cover letter, customize your thank-you note. Double- and triple-check it for grammatical and spelling errors. A typo-filled follow-up can easily ruin the stellar impression you made during the interview. If you met with multiple people, send one note to each person, if you have his or her contact information.
It can, if the note is well written.
"There are times when the candidate has a terrible first round, usually due to nerves," Smith said. "But they took the time to write a sincere and well-considered note explaining their interest in the role and how their experience makes them uniquely qualified."
Other times, Smith notes, there are phone screens instead of in-person interviews, and those who write a thank-you note are automatically invited back for an in-person interview. Sutherland had a similar experience.
"I got my college internship at The Detroit News because I handwrote a thank-you note," Sutherland said. "How do I know? One day in the newsroom that summer, the editor told me I was the only one who wrote a thank-you."
Augustine noted that sending a thank-you note doesn't automatically increase your chances of getting the job; however, dismissing this bit of post-interview etiquette might decrease your chances of receiving an offer.
"While not every recruiter or hiring manager cares whether a candidate sends a thank-you message, I've never heard of a single one, in any industry, think poorly of a candidate for sending a thank-you note," she added.
Based on these tips, here are two templates you can follow for a thank-you letter after the interview:
Good afternoon, Jeanette,
Thank you for taking the time to speak with me yesterday about the staff writer position with Business News Daily.
It was a pleasure meeting with you, and I truly enjoyed learning more about the role and the company. I especially loved hearing about your in-office MVP vote – it sounds like a great way to boost employee morale!
After our conversation, I am confident that my skills in business writing and experience as a copy editor are a great match for this opportunity. I am very enthusiastic about the possibility of joining your team and would greatly appreciate a follow-up as you move forward with the hiring process.
If you need any further information, please do not hesitate to contact me by email or phone. Thanks again, and I hope to hear from you in the near future.
Dear Ms. Smith,
I wanted to reach out to thank you for taking the time to speak with me yesterday about the social media manager position at Business News Daily.
I really enjoyed meeting you and learning more about where your team is headed. Based on our discussion, it sounds like you have a very exciting year ahead with the site updates and customer base expansion.
With the team at such a critical juncture, I'd love to lend my experience and skills to help the team build a stronger customer base and social media presence – particularly bringing my unique lens as a marketer that we discussed from my time working at agencies.
I look forward to speaking further with you and your team to see how I might be able to help you reach your goals. If we're a good match, I would be very excited at the prospect of working together.
Take the time to personalize every letter you send – avoid copying and pasting the same basic form letter. Recruiters will notice these right away, and it won't do you any good.
After you send your email, keep an eye on your inbox. Don't panic if you don't hear back right away – it's normal for a company to take its time in reviewing applications. If several days or weeks go by, send a polite follow-up to ask if there has been any progress in making a decision.
However, don't take this as an invitation to bombard the hiring manager's inbox. Send no more than two well-spaced follow-up emails, and if you don't hear back after that, accept it as a rejection and move on.
For more tips on writing a great thank-you note, visit this Business News Daily article.
Additional reporting by Jennifer Post. Some source interviews were conducted for a previous version of this article.
It might be for a customer, or a friend, a business partner. If there's a reason to show kindness, take it and show thanks. In this article you'll see how to write a.
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A helping hand from a business partner.
A complaint from your customer.
An invitation to a global conference.
What do these have in common?
They’re all situations that could use a note of thanks.
According to Chron, when you send a thank-you note to someone, it shows that you value your business relationship with them.
Do you agree? I sure do!
So, can you think of anyone in your business orbit you need to thank right now?
Wait—before you sit down at your computer to begin writing an email, I have a list of 20 business English “thank you” phrases that’ll be useful to you.
We’ll first look at some steps for structuring your thank-you message. The process is very simple and you can be sure that your recipient will appreciate it!
These days, thank-you notes are often sent in the form of an email. In fact, the business management expert at Ask a Manager advises sending email thank-you notes instead of handwritten ones after job interviews and other business-related correspondences.
Some things to keep in mind about thank-you messages: they don’t have to be long and complicated. Keep them short but spend some time creating a message that sounds genuine and sincere. Plan to send your thank-you email within 24 to 48 hours of a meeting or event.
We’ll give you all the vocabulary you need to say “thank you” in different situations later in this post. But first, it’s important to understand the structure and tone of a business english thank-you email.
You can write it in four simple steps:
Whatever it is, keep it short and clear and express your appreciation.
Using the steps above, here’s an example of a thank-you email to a business associate for their guidance in planning an advertising campaign:
Thank you for meeting with us yesterday. We greatly appreciate the time you took to share your experience and insights into how we should plan our upcoming advertising campaign.
Your presentation was both informative and practical, and has inspired our team to come up with some exciting ideas for the campaign ahead of our team meeting next week.
Once again, a big thank you from all of us and we look forward to having you back to review our draft.
For more real-life examples of business English phrases in use, check out FluentU.
FluentU takes real-world videos—like business dialogues, inspiring speeches, news and more—and turns them into personalized English lessons.
It has a huge collection of English videos that people in the English-speaking world actually watch.
More to the point, FluentU has an entire business category filled with authentic business-related videos covering six language levels.
To show the variety of videos even inside this single category, real-world business videos on FluentU include “Introducing Business Colleagues,” “Business Buzzwords,” “Control Your Inbox!” and “What Warren Buffet Thinks About Cash.”
An added bonus is that if you want to work on other topics later, simply use the same, familiar FluentU platform to learn with videos from other categories, such as “Science and Tech,” “Politics and Society” or mix it up with “Arts and Entertainment” or “Health and Lifestyle.”
Every spoken word is subtitled, complete with an in-context definition, image and multiple example sentences.
All you have to do is tap or click on one of the words in those subtitles to get more information. For example, if you tap on the word “brought,” you will see this:
Plus, these great videos are all accompanied by interactive features and active learning tools, like multimedia flashcards and fun games like “fill in the blank.”
If you are interested in watching fun, relevant videos and practicing language actively in the process, be sure to create a FluentU account and try it out on your computer, iOS or Android device!
We frequently rely on our business associates to help and support us in various business activities.
You could begin with a phrase like this to briefly include your reason for thanking them:
Thank you for your help in [business activity].
For example: Thank you for your help in securing an alternative supplier when our shipping consignment was delayed recently.
Here’s another good phrase you could use to include some details:
We’re grateful for your support in [business activity].
For example: We’re grateful for your support in planning the grand opening of our Manhattan store last week.
After meeting with potential business associates to discuss business collaborations or partnerships, it’s good practice to send them a thank-you note afterwards. You’ll show that you appreciate their time and effort, and leave a positive impression that’ll strengthen your relationship.
You could start with a phrase like:
Thank you for meeting with us to discuss our business collaboration.
You could end by saying:
Thank you in advance for your cooperation.
Here, “thank you in advance” is used to thank the person ahead of time when it’s clear that you’ll be dealing with them in the near future. Otherwise, you can simply leave out the words “in advance.”
In business, we often depend heavily on our vendors and suppliers for timely shipments, deliveries and service. A vendor that delivers good service deserves praise and acknowledgement. So don’t forget to send them a note of thanks now and then.
You could begin with simple phrases like:
Thank you for your great service over the years.
Thank you for your prompt response to our [needs/request].
In business, we often work closely with others in our department and teams to achieve certain goals. Complimenting someone for going the extra mile (an expression that means putting in exceptional time and effort) towards the success of the team can greatly boost their morale.
You could use simple phrases like:
Thank you for a job well done.
Thank you for being an invaluable part of our team.
When a business associate accepts your invitation to meet, then it’s only courteous to thank them for making the time.
Simple phrases you could use include:
Thank you for the opportunity to meet up.
Thank you for making time to see me.
Sending a thank-you email to someone you’ve recently met at a business networking event such as a seminar, trade show or business dinner is a great way to build a strong business relationship.
You could start by saying:
Thank you for taking the time to talk with me today.
Thank you for your offer to connect me with your business contacts.
We all know that our customers and clients are the most important people to our business. So make it a practice to send your customers and clients an occasional thank-you note to show that you appreciate them.
You could start with this phrase to include the name of your company.
Thank you for choosing [your company name].
This phrase may be used at the beginning or end of your email:
Thank you for giving us the opportunity to serve you.
It’s always a wonderful thing to receive positive feedback from a customer or client! Be sure to write back and thank them graciously to maintain a strong relationship.
You could start by saying:
Thank you for your positive feedback.
You could use this phrase either at the beginning or end of your email:
We greatly appreciate your kind words.
While everyone hopes for positive feedback, we should also value negative feedback as a way of addressing customers’ concerns and improving our business in the long run. So be sure to accept negative feedback graciously and follow up with a note of thanks.
You could start with this phrase followed by a brief explanation of how you plan to address the issue that’s been highlighted:
Thank you for raising your concerns with us.
This phrase is a great one for ending your message:
Thank you for your understanding.
If you wish to stand out and leave a good impression with your prospective employer, be sure to send your interviewer a thank-you email shortly afterwards.
If you were interviewed by a group, the International Hellenic University suggests you consider sending a group thank-you note.
You could start with this phrase:
Thank you for meeting with me today.
You could also use this phrase at either the beginning or end of your message:
I appreciated the opportunity to meet with you today.
So there you have it—a list of professional phrases for expressing your gratitude to someone in business. You can’t go wrong with these phrases. Remember, a little courtesy goes a long way in business. So be generous with your thanks and good luck with your business English learning!
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How to write a perfect business thank you letter. In fact, more often than not, good manners coincide with wise business. Write your thank-you.
Sending a simple thank you letter goes a long way in strengthening strong and long-lasting business relationships. You might write to a hard-working employee that shows dedication and commitment to your business. Or you might write to a loyal customer who continuously repeats purchases with you. Whoever you want to thank, it doesn’t matter. Expressing your gratitude in writing makes the recipient feel good. And, by doing so, you nurture continued loyalty to your business.
Sending out thank you letters to customers, clients and colleagues becomes a powerful way to secure an ongoing business relationship. Showing gratitude in turn encourages your top customers to sing your praises to others. This could happen through online reviews, on social media and through word of mouth.
An estimated 62% of consumers search online reviews and information before purchasing a product. So the importance of sending a thank you letter becomes clear.
If you find yourself unsure how to compose a thank you letter, don’t worry. Take a look at the following 5 best thank you letter examples.
Show your customers you are grateful for their business. And subsequently encourage them to keep doing business with you instead of going elsewhere. Sending your faithful customers a thank you letter cements your business relationship.
Thank you letters become even more appreciated by customers if they offer a reward. For example, try offering a discount voucher. Such rewards act as a lucrative incentive for customers to purchase from you again.
Your customer thank you letter could look something like this:
Dear [insert name],
On behalf of [insert company] I would like to say thank you for being a loyal customer. It has been a pleasure serving you and supplying you with [insert appropriate products or services] and we hope that we can have the pleasure of providing for you for many more years to come.[Name of business] is committed to providing our customers with only the highest quality of [name of products or service] delivered through impeccable customer service.
As proof of our appreciation for your loyalty and ongoing support, we would like to give you a 20% voucher off your next purchase with us.
Once again, thank you for your ongoing business and we look forward to serving you in forthcoming months.
Best regards,[Insert your name] [Insert your function]
Quality, hard-working and dedicated employees don’t grow on trees and should be thanked to show that you recognize their hard work and loyalty. Sending a thank you letter is a personal, simple and cost-effective way to show your recognition and appreciation of your most prized company assets.
Dear [name of employee],
I would like to say thank you for all your hard work this year.
We couldn’t have got where we did this year without your ongoing dedication, commitment, creativity and talent.
Since joining the business in [year] you have gone from strength to strength and are a true asset to our company and our clients.
I look forward to working with you for many more years to come.
Best regards,[name] [title]
The run up to the Christmas vacation can be the perfect time to send your regards and best wishes for the holiday season and the New Year to colleagues, clients and customers.
If you’re struggling with the right words to use on a festive thank you letter, here’s template you might want to use.
Dear [name of recipient],
As the festive season approaches, on behalf of [name of business] I would like to say thank you for all the support and commitment you have shown to us in the last 12 months.
You are an exceptionally valued [member of our team/customer/client] and I would like to send my personal thanks for your continued support.
We consider you as a friend of [name of company] and extend our warmest wishes for good health and festive cheer.
It is people like you that have helped our business get where it is today.
I hope you and your family have a magical Christmas and a Happy New Year and I look forward to doing business with you next year.
Best wishes[name] [title]
The arrival and prolific growth of remote, digital forms of communication has not stamped out the yearning for personal, face-to-face meetings. In fact, research shows that around 9 in ten people say small meetings are their favorite method of communication.
For clients that have taken the time and made the effort to visit your business, it is important they are adequately thanked.
Your thank you letter for client visitations could read something like this:
Dear [name of client],
On behalf of [name of company] I would like to thank you for taking the time to visit us on [date of visit].
We felt the meeting was extremely valuable in getting to know you better and securing some solid goals on how we are going to proceed with the campaign [or type of service] in the forthcoming months.
We hope you got as much out of the meeting as we did.
I look forward to our next catch up and, in the meantime, if you have any questions or queries, please don’t hesitate to get in contact with one of our team.
Thank you and best wishes.
Kind regards,[name] [title]
Customer service departments can be the backbone of a business, the department that often gets the most flack and the least rewards.
Make sure you give your hard-working customer services’ team the recognition and thanks they deserve by sending them a personal letter of thanks, which could read something like this:
Dear [name of employee],
As a valued and hard-working member of our customer services department I would like to thank you for all your hard work and being such a key face behind our company.
The business has had great reviews and feedback in recent months, positivity that has been driven by our always-smiling and never flustered customer services team.
You are a vital member of our customer services department and I would like to say thank you and hope you remain part of the team for a long time to come.
Once again, thanks for your hard-work and commitment in what I know isn’t always an easy job.
Best wishes,[name] [title]
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How to Write a Business Thank You Note. In the business world, meeting the demands of the "bottom line" does not always mean sacrificing.